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BlackBerry maker RIM has released a statement on the ongoing BlackBerry Messenger service failures, saying that pretty much everything broke at once. And there’s now a big backlog of sexy texts to process.
According to a statement issued by RIM, the network’s “core switch” failed, whatever a core switch might be, while the back-up system designed to kick-in in such a crisis scenario also failed to work. Which created the core meltdown of BlackBerry’s messaging system.
Here’s RIM on the developing BBM downtime nightmare:
The messaging and browsing delays being experienced by BlackBerry users in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina were caused by a core switch failure within RIM’s infrastructure.
Although the system is designed to failover to a back-up switch, the failover did not function as previously tested.
As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible..
Incredible to see such a full, global problem, effecting users from Europe, Asia and South America. It must be one hell of a big switch. [BBC]
the “core switch” that failed is a key component to RIMS computer system (Hence “core”). It is the light switch to the cupboard where they keep the server. Without this they were unable to see that a family of mice had moved in and nibbled through an important cable.RIM engineers are currently down the shops buying cheese in an attempt to lure the mice away from the server so they can effect a long term fix.
“core switch” I guess translates into “lets blind people with technical terms so we seem we know what we’re doing, when in fact our equipment is just s***ty”, right?
I find it funny that the BBM service is down the same day that iMessenger is coming out.