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Dell’s XPS 13 is their official entry into the Ultrabook market. On the outside, it doesn’t look terribly different from other Ultrabooks (hello teardrop design!), but a closer examination reveals that Dell took a very interesting approach to the materials they used in their machine. Namely, carbon fibre.
The carbon fibre shell that covers the bottom of the laptop not only cuts down on weight adds rigidity, but also keeps the base from heating up and scorching a hole in your pants when your laptop is on your lap. On the palm rest, Dell gave the XPS 13 a matte, pitch black soft touch surface that’s surprisingly attractive.
Under the hood, the XPS 13 has all the familiar Ultrabook signifiers: Intel Core i5 processor, 4 GB RAM, and a $128 GB SSD. Release date is still up in the air, but expect to see this in stores for around £1,000 when it arrives.
It’s a shame that Dell’s customer service and quality don’t match some of their designs. I have had nothing but hell for them for the last 3.5 years.
Fan on my L502x went the other week(it’s a known nVidia issue that causes the fan to go mental and wear itself out). Phoned dell, they sent someone round to fix it.
Engineer messed up and ruined my touch buttons, phoned them back and they got someone else round with a whole new front panel.
I found their customer service to be excellent.