At CES last week, in addition to all the gear and gadgets, there was something else on display: women. As with many trade shows — especially ones aimed at a male audience — CES was rife with booth babes.
Yet when the BBC ran a story on the practice of hiring scantily-clad models to stand around booths and draw stares from wandering men, it found an interesting defender: Consumer Electronics Association president and CEO Gary Shapiro, the guy who puts on the biggest electronics trade show in the USA.
“Well, sometimes it is a little old school, but it does work,” Shapiro tells the BBC. “People naturally want to go towards what they consider pretty. So your effort to try to get a story based on booth babes, which is decreasing rather rapidly in the industry, and say that it’s somehow sexism imbalancing, it’s cute but it’s frankly irrelevant in my view.”
Cute? Irrelevant? “Imbalancing?” (Is that even a word?) I’m sorry. Would you care to try again, Gary?
The reason his answer is so bothersome is because as the head of the CEA he is, in a very real sense, speaking for all of us in the technology industry. And that Mad Men bullshit doesn’t represent who we are as an industry anymore, and it certainly doesn’t represent what we should aspire to. Technology is about the future, and this attitude is from the past.
Shapiro needs to retract those dismissive remarks. And if he’s smart, he’ll do more than simply that. He’ll get ahead of it. He’ll become the example of what to do, rather than what not.
There are two issus at play here. First, there’s the gender issue. Women are under-represented in the tech sector. And while there are a thousand theories why that is, the one thing that is clear is that they aren’t underrepresented in society, and by extension, the marketplace.
The argument that says CES should be geared towards men because men buy the most electronics ignores that women like gadgets too. If the industry keeps ignoring women in order to market towards men, it’s going to lose sales. We need women on the floor, sure. But they should be telling us what they want. If you can create a gadget that women like just as much as men (hello, iPhone) you have a hit on your hands.
So why would you want to do anything that might discourage women from showing up? (And it’s abundantly clear that some women certainly are off-put by booth babes.) Why wouldn’t you want to know what a key demographic thinks of your product before it goes on sale?
But the second issue is arguably more important. It’s the cluelessness. To demean the concerns about booth babes as “cute” and “irrelevant” shows a huge disconnect with, I dunno… this century. The drumbeat against booth babes grows louder every year. It isn’t going away, and will only get bigger. Other trade shows are at least addressing it, and the CEA should do the same before it finds 60 Minutes shoving a camera in Shapiro’s mug.
The thing is, Shapiro doesn’t even need to ban booth babes (or bros). He doesn’t have to institute new policies. (At least not yet.) He doesn’t need to require pants. But the very least he could do is take people’s concerns seriously. Instead, his dismissive response to the BBC’s inquiry only serves to served to highlight how out of touch the CEA can be. Instead of innovating, it’s bringing up the rear. No wonder Apple and Google and now even Microsoft have chosen to ignore it.
We love CES. It’s our chance to swim in a giant pile of gadgets and talk to smart people about how their amazing products work. We just want to make sure that the world doesn’t pass it by. If Shapiro and the CEA really want to represent the future, they ought to be leading the charge to make sure CES is an inclusive environment for everyone. We reached out to the CEA, hoping to get an interview or at least a comment from Shapiro. They declined.
To give Shapiro the benefit of the doubt, CES is a tough week for everyone, him especially. He appears tired or groggy in the video, in fact. But it’s over now. And he’s had plenty of time (not to mention considerable urging) to reconsider those remarks and articulate a more thoughtful response.
Mr. Shapiro, if you’d like to clarify your position on this matter, operators are standing by.
Update: We just received a reply from Gary Sharpiro via email. It’s presented in full below.
I want to take you up on your suggestion that I clarify my remarks from the BBC story. Perhaps you’re right that I was tired from three straight hours of media interviews when the BBC surprised me by asking if I thought “booth babes” were consumer electronics professionals. I was trying to focus on the great innovation at CES – our best show in history – and the BBC reporter frankly befuddled me with a story angle that was bizarre and ultimately irrelevant to what we try to accomplish at CES.
So, instead of conjecture about who I am and what I stand for, let’s look at the facts. I don’t decide the gender or manner of dress of people in CES exhibitor booths. More, I can’t speak for the marketing decisions of specific companies — if they choose to employ models in their TV commercials, promotional activities or trade show booths, that is their decision. Whether I think it is a good idea or not that companies use models in their booths is simply irrelevant – I don’t matter to their decision making process, and if some companies think it works, they are going to use models in their booths. As long as they don’t violate show rules, I can’t do anything about it. That’s the point I was trying to make, along with my observation that fewer companies use untrained models each year.
What I can speak for is CEA itself, the organization I run and that owns CES. The suggestion that somehow I don’t support women in the tech industry or at CES is demonstrably false. First, I led the internal battle to ensure our divorce from the adult video show. More, nearly all of our senior show team is female including our entire show operations department. On the opening eve of CES, I delivered the keynote remarks at the Women in CE Annual Awards event, where I noted, to applause, that not one woman in the room had advanced in our industry through any criteria other than competence.
The fact is our nation and industry suffer from too few women scientists, engineers, mathematicians and IT professionals. Being married to a surgeon, I have some understanding of the hurdles that women face in what some call a traditionally male profession. But I am also mindful that companies market as they choose and the market determines their success.
I am proud of my record of supporting women in the technology industry, through CEA and the International CES. I hope that a media “gotcha” piece doesn’t distract from our important efforts.
Gary Shapiro
President and CEO
Consumer Electronics Association













Scientists Discover Why You Remember Good News But Ignore the Bad
Explosions in the Name of Science Are the Best Kind of Explosions
The Steve Jobs Movie Unveils Its Bad Guy
“let’s look at the facts. I don’t decide the gender or manner of dress of people in CES exhibitor booths” – “What I can speak for is CEA itself, the organization I run and that owns CES” So the guy that runs the organisation that runs CES has no ability to make conditions about what exhibitors can and cant do? Smells like bullshit to me.
To some extent I agree with him that it is up to the individual companies to decide their marketing strategy, and unfortunately some companies may actually find it works in certain demographics, but I would rather look at pretty gadgets than pretty people – I get enough of that when I look in the mirror.
I think he is fairly weak ground with “As long as they don’t violate show rules, I can’t do anything about it.”
If the CEO of the company who runs CES can’t impose stricter rules who can? I’ve been to a few shows of a similar ilk and every time I see ‘Marketing Models’ as one company called them, I can’t help but immediately lower my opinion of the company and their product. If your product is good enough it will sell itself – it doesn’t need anything else.
I liked his email reply. I don’t understand how booth models of any gender can put people off in such a way that people would avoid the show, especially in Vegas where the cocktail girls are out and about in every casino proudly working and making good money.
Me personally, I would prefer to talk and have an expert on the product demonstrate it to me.
What I find offensive is that people think it is sexism to use booth models, it is offensive to them, it is their choice to do this no one is forcing them and basically saying it is sexism to hire beautiful people to do a job is just plain, for lack of a better word, stupid.
+1
And I think Sam Biddle wouldn’t be dancing by himself if there were no booth babes
Aw, I loved that video. And not just because of the booth babes.
Completely agree.
“People naturally want to go towards what they consider pretty.”meaning “Men naturally want to go towards what they think they should put their penis in.”
So true. I remember when I tried to stick my penis into a 42″ plasma screen, it didn’t end well. I’m now banned from Currys.
You PERVERT how could you, how could you go to Currys?
Sex sells. We know this. It seems to me that the existence of booth babes is not the problem, but rather the distinct lack of booth dudes. You want more women in the tech sector? Then give them some eye candy too.
To some extent I agree with him that it is up to the individual companies to decide their marketing strategy, and unfortunately some companies may actually find it works in certain demographics, but I would rather look at pretty gadgets than pretty people – I get enough of that when I look in the mirror.
I think he is fairly weak ground with “As long as they don’t violate show rules, I can’t do anything about it.”
If the CEO of the company who runs CES can’t impose stricter rules who can? I’ve been to a few shows of a similar ilk and every time I see ‘Marketing Models’ as one company called them, I can’t help but immediately lower my opinion of the company and their product. If your product is good enough it will sell itself – it doesn’t need anything else.
What would you propose changing the rules to?
No good looking women; only fuglies?
No women at all?
Either way you’re getting into some dodgy territory…. banning women from working there is called sexism.
Most other “rules” that you could come up with would most likely fall foul of one discrimination law or another.
Maybe just not allow uggos irrespective of gender. You could vet the people attending and have certain standards that you cannot be below.
I’d like to see the chart:
“You must be this beautiful to enter”
Stuff and T3 anyone?
Sky Sports presenters? Even Charlie Dimmock was used to make gardening more intersting… I still hate gardening.
Has anyone bothered to interview the Booth Babes?
I have been to many trade shows. I have cringed, and I have laughed. But I have never come away thinking women are some kind of sub species. Yawn.
Besides, is it up to him to decide who the tech companies use as “attractors”? Most of the Asian firms will bring bucketloads of booth babes.
Like the Singapore girl style of service on Singapore airlines and all that.
Perhaps all the booth babes should be replaced with pretty Thai lady boys. Then you’ve got both pretty and gender issues covered.
You don see apple doing this but somehow they seem to be the most popular brand in the world. One of the few things I respect Apple for.