The seemingly quite unpopular TalkTalk is still seeing its subscriber numbers slide, with 50,000 users leaving the broadband provider in the last quarter of 2011. That takes ship-jumpers up to 170,000 since November of 2010.
There is some good news for TalkTalk in its latest financial data, though. The demand for ever-faster broadband has led to an increased spend from its existing users, who are now paying an average of £25.30 per month for more "premium" internet and TV bundles -- up from £24.70 the previous year.
The ISP also said the arrival of the YouView on-demand service is still on track for early this year, and it's getting on top of customer complaints, stating: "We have continued to improve our customers' experience with further falls in customer service call volumes and an increase in the rate of online self-service. As a result, churn has stabilised and we remain confident of a return to positive total net adds in the first half of 2012." [TalkTalk via The Guardian]