Free Calls Should Be Free From Mobiles, Too

By Gary Cutlack on at

The UK's regulator of communications wants to simplify the minefield that is mobile phone calling fees, amending the rules so that calls to 0800 numbers are free from mobile phones as well as land lines.

Hoping to calm the "consumer confusion" over how much it costs to be on hold to call centres when dialing them using 03, 08, 09 and 118 numbers, Ofcom wants to introduce the new guidelines by early 2013. The idea is to replace the "calls may vary" line from adverts, so a simple flat fee for connecting can be mentioned instead, if there is one, and we can then all relax a little more while on hold.

It currently costs 21p a minute to call an 0800 number from the majority of mobile networks, in case you're wondering. [Ofcom via the Telegraph]

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