Greedy Glitch in Pay-as-You-Go Phone Left Woman Over £27,000 in Debt

By Molly Oswaks on at

Once, I bought a cheap pre-paid international mobile phone, to take on holiday to Mexico so as to avoid futzing with my iPhone's data and roaming and such.

The phone I got ended up not working, so I spent my whole holiday asking to borrow other people's mobile phones and buying calling cards. On top of that, the number that came with my useless phone was still associated with the mobile account of some dude who didn't pay his phone bill ever, complicating my return/refund process immensely.

Apparently, it gets worse.

Recently, a woman from the UK purchased a pay-as-you-go phone from Orange, to take with her on a holiday to Cwmdu near Llandudno in Wales, where her own phone would have no signal. A simple enough solution to stay connected while abroad; people do this kind of thing all the time. Much to her great horror, a glitch in the phone's payment system had been withdrawing £20 every 10 minutes, for days and days, and when she went to check her bank account, she saw that she was over £27,000 in debt!

Fortunately, both her bank, Natwest, and Orange were cooperative in returning the funds to her account; correcting the error, and apologising for the headache of a fiasco that clearly soured her holiday. TECHNOLOGY! [DailyMail]

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