Microsoft has got itself into a bit of a pickle and is trying to buy its way out, as usual, offering £50 of shopping credit to anyone who hasn’t received their Windows RT Surface hardware on the claimed launch day.
The problem lies with the fact that MS initially only offered a “launch window” arrival date for the Surface tablet of between October 26th and 30th, with subsequent order confirmation emails then going on to, erroneously, promise an arrival date of the 26th in some cases.
Leading, therefore, to early adopter angst. Here’s Microsoft’s explanation:
As stated at the time of order, we expect customers in the UK to receive their Surface devices between Oct. 26 and Oct. 30. We apologize for any confusion caused by subsequent emails stating an earlier or later arrival date. To make up for any inconvenience, we would like to offer you a single use coupon for up to £50 off your next purchase from Microsoft online store.
So you might’ve had a weekend with your Surface, but you’ll get £50 to spend on MS gear as a result. Also, this is one time when we’re winning the exchange rate war by a mile — delayed Canadian orders get their buyers $50 as compo, while we get £50. [Cnet via Engadget]