Since our LTE-equipped Samsung Galaxy S III arrived in the office we’ve been putting EE’s new 4G network through its paces. It’s fast, there’s no doubt about that, but is it life changing, and should you fork out a hefty premium for it.
Let’s get one thing straight, EE’s network is much faster than 3G in my testing. Now that’s in and around central London where 3G speeds aren’t exactly stellar to start with, but we’ve got a direct video comparison for you so you can see the difference in speed with your own eyes. Of course, if you’re routinely hammering down HSPA+ or DC-SIGN at a phenomenal rate, then speeds of at least 9-10Mbps with highs of 30Mbps+ might not be anything out of the ordinary for you. But, I can tell you that in central and west London that’s almost unheard of from a mobile network.
Having said that, EE’s real-world network hasn’t been as fast as the O2 LTE test network we were lucky enough to put through its paces a year ago. Those tests were performed using 4G dongles plugged into laptops, however, which will probably make quite a difference compared to a phone. Also, it’s important to remember that there are other people on EE’s network; they might not be 4G users, but as evidenced by the boost in 3G speeds caused by the upgraded backhaul to EE’s cell towers, everyone shares the same pipe. So, what you’re looking at here, and what I’ve been testing and experiencing over the last four days is a real-world LTE network, performing exactly how it would if you bought a 4G phone right now.
Ever since EE announced its price plans, it’s been criticised for meagre data allowances, especially on its lowest £36-a-month plans that pack only 500MB to play with. I can safely say that this criticism is 100 per cent warranted. In light, general usage — the kind of stuff that your average advanced smartphone user would do with their phone without hammering it — I’ve chewed through well over 1GB of data in just four days. Now, that’s more than the first two tiers of EE’s 4G plans give you for a whole month, in less than 1/6th of a month.
Admittedly, most of that data usage came from apps and music streaming, although not a lot of either, considering what’s actually possible at 10Mbps+ speeds. During general web browsing, bearing in mind I sit in front of a computer all day, so we’re talking commuting and out and about only, I devoured about 100MB in those four days alone. That on its own doesn’t bode well for that puny 500MB plan.
One of the big questions surrounding 4G data is how much is enough? Honestly, it’s really difficult to tell you that right now, and that’s because we’re only just getting started with 4G. In my own experience, I don’t think you can actually get enough. 4G will enable you to pull down data so quickly that downloading things, or streaming stuff is effortless. That means you’re much more likely to do it, so your 3G data consumption can only really be used as a very conservative guide. Whichever way you look at it, 4G is likely to change the way you use your phone, and so you’re probably going to consume a lot more data. But, really, that’s what we expected, right? Even if the networks didn’t.
Already, EE’s 4G network coverage is surprisingly comprehensive. That doesn’t mean that there’s 4G everywhere by any stretch of the imagination, but weak 4G signal is available over most parts of central and west London at least. Weak signal also bestows you at least 9Mbps, which is quite a boost over the often-crappy data rate you get in weak 3G signal areas.
It can take quite a while to get a lock on a 4G signal in weak areas though, with the phone bouncing between 3G, HSPA and HSPA+ while you wait. There have been times when it’s taken a good 60 seconds to get a 4G lock, but once you do the data flows thick and fast. Of course, the beauty about EE’s 4G is that it’s supported by a pretty decent 3G network, so even when you’re out of 4G it’s not like you’re dumped back to the practically unusable GPRS or EDGE.
One of the often-questioned aspects of EE’s 4G roll out on the 1800MHz band has been whether or not you’ll get decent indoor signal. In my testing, 4G signal didn’t seem to change much indoors or out, so at least here in London, it shouldn’t be an issue at all. Yes, in theory, the 1800MHz band shouldn’t have as good distance coverage or wall penetration as the 800MHz band that the other UK networks will be fighting over in the official 4G auction later this year, but so far, so good.
Having 4G on your phone is more of an enabling experience than anything else. The instant speed boost is noticeable, especially with the dramatically reduced ping times, which means the click-to-bang time is greatly reduced. But it’s the opening up of possibilities, which were inconceivable before on slow 3G, that 4G is really about.
For instance, streaming music over 3G has always been a bit hit and miss. If you’ve got a good lock on an HSPA+ signal, then you’ve got more than enough bandwidth for streaming a few MP3s, but more often than not it’s just not a goer. Stuttering music is one of the most annoying things you can experience on your phone, so often it’s just not worth it. However, with even the slowest, 9-10Mbps speeds I’ve seen on 4G in my four days, music streaming is an absolute breeze.
Streaming from Google Music, for instance, happens instantly, and the speed is decent enough to get a good buffer going, meaning even if you hit the London Tube, and 4G drops out when you’re fully underground, the music doesn’t stop. Likewise, watching streaming video is so free and easy that you’ll actually do it, and not have to wait. Having said that, it’ll be a little while before you can benefit from higher-quality streaming from the likes of the BBC iPlayer, because it detects cellular data and only gives you a crappy 3G stream, even over 4G speeds. Once true variable data rate video streaming, which the likes of Netflix use, is more common, you’ll get Wi-Fi or better quality video over your 4G connection.
As I’ve said in the past about 4G and it’s benefits, speed is just one part. And just like the increasing fixed-line broadband speeds, 4G data speeds will enable more and more innovative services. Cloud-based tools are actually usable for instance, and local storage really isn’t an issue when you can stream or pull down things that fast.
If you have the money to burn, you’re looking for a new phone, and you live in one of EE’s covered zones already, then 100 per cent yes. EE’s brand new 4G network is the bleeding edge, and life on the bleeding edge is wonderful. If you’re reading this you’re probably a geek and you already know that just as well as I do. You’ll get consistently fast speeds, low pings, and the data rate to enable more and more innovative services. Hell, even without new stuff, doing everything faster and effortlessly is awesome.
Unfortunately, buying into 4G right now is going to be a very expensive proposition. In my opinion there’s no point in going for anything less than 3GB of data allowance, and even then you might chew through it pretty rapidly. The good thing is that you can buy data boosters when you run out of allowance, and upgrade your tariff for more data if you’re likely to constantly burn through your allowance.
My recommendation is also go just go with a 12 month plan, which adds an extra £10 a month to your contract, but it gives you the flexibility to change networks, once the other UK networks have 4G up and running sometime next year. The other alternative is to buy your own 4G phone and pick up a SIM-only 4G plan from EE. It’ll be cheaper, monthly-wise, but you’ll have to wait until EE releases its SIM-only deals.
So, the question of whether to buy or not really comes down to this. Do you have the best part of £60 to £70 a month to spend on your phone contract, which you don’t have to sacrifice other stuff for? Then do it, as 4G is awesome. But for the rest of us, if 3G + Wi-Fi out and about is fast enough, then I’d say skip this round out.













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Thanks Sam. A useful and in depth review. Still seen nothing to convince me 4G is a must have. Will wait another year till the playing field is more open.
If it was £50 for unlimited 4G data, I’d recommend it to everyone. But it’s just a bit expensive for most people, which is a shame.
Yes. £50 with a phone or £35 SIM only and I’d be on-board in a second, but only if there was a reasonable amount of data bundled.
I wish the networks were a little more innovative with their data bundles. I’m not sure genuinely unlimited data is the way to go as it encourages certain customers to abuse the network to the detriment of the remaining 99% of customers. I like the idea of a monthly package that includes, say, 5 Gb of priority traffic during ‘peak’ times and another allowance for off-peak data use. Perhaps outside of those allowances data speeds are limited to circa 5 Mbps, but for a sensible fee (maybe £2/£3 per Gb) you can buy more chunks to full speed data.
I say all that as a current customer of Three. I have “unlimited” data and over the last year my monthly usage has fluctuated from 1.5 to 30 Gb. The flexibility is great but there are customers who do abuse the network and I know of people who’ve pulled down 500+ Gb’s in a month and do so regularly. That sort of usage is to the detriment of other customers and in my mind is borderline anti-social behavior.
If someone buys a tariff that is billed as unlimited, then that is exactly what they should get. If they download 500Gb of data, they are EXACTLY the same amount below their cap as you are when you download 1.5Gb or 30Gb.
The problem here (as you allude to) is misleading claims on the part of the marketing teams. If your network can only really support a user downloading 30Gb then sell it as a 30Gb tariff, not an unlimited one. “Borderline anti-social behaviour”? Try “Borderline criminally misleading advertising”
Totally agree with squidfish
Nothing is unlimited!
I went into three EE stores this morning, looking to sign my life away on the 8GB tariff. None had iPhone 5 64GB stock. All only had the smaller iPhones (my old 32GB one is full dammit!) or reserved stock only and wanted £25 deposit to reserve for a weeks time.
I left empty handed, and considerably less poor than I otherwise would have!
I think it’s ironic that the best value handset on EE’s 4G is actually an iPhone 5. Apart from the Ascend it’s cheaper than the rest.
I too went into the EE stores looking for the Lumia 920 (which they told me would arrive today), but they didn’t have that in stock either. To be fair though, Phones4U told me the same thing, and they didn’t have it either – might be a Nokia issue.
I suggest to anyone wanting to get 4g through EE to make their purchase with Phones4U through TopCashback as you get £75 back.
Just looked at their website, but when you click through from an EE handset to chose your tariff it’s only offering the 24month ones
.
Excellent. Thanks.
I must be using my phone wrong, I rarely go over 500mb a month.
It’s the speed of 4G versus 3G. Honestly, it’s an enabler. It’s like living above a pub, you end up boozing way more.
So living between a pub and a brothel while being on 4G would be…the holiest of holy trinity’s??
Quite the brilliant review Sam.
My 2 pence however, I see 4G a bit like I see SSD’s. They make your life awesome, really awesome but in comparison everything else just seems like compromise. Yes, a few years down the line every handset will be capable of 4G downloading, just the same as the majority of laptops and ultrabooks that are out now have some form of flash storage with them when before an SSD was a crazy expensive option.
EE have lit the match to the 4G firefight, but they will inevitably lose if they don’t seriously mutilate their prices in order to bring it to the masses. 30+mbps download is absolutely incredible, it trumps many of the download speeds people get from their broadband.
4G will certainly be a game changer in a society where everything is handset orientated, but if you make its price seem like its exclusive, it’s a waste.
Thanks
And yes, like an SSD is a great analogy. I’m waiting for a 512GB SSD to hit £250, then I’m jumping on that bandwagon. That’s just 5 months 4G service
All the same aswell, I remember 3 months ago when SSD’s were £1 per GB but now you can pick up 256GB Sandforce drives for £100.
Again, I remember when 3G arrived a while back and it was crazy expensive. Then the 3 network arrived and they just flew with it!
Here’s a present for writing a good review by the way.
http://www.waeplus.co.uk/product/1278903/CRUCIAL-M4-Internal-Solid-State-Drive-(S
Oooof, so close. Hmmm, I’m sorely tempted. Thanks dude.
Do it. SSD is the best thing I ever bought for my computer. Speeds that will literally make you laugh with glee.
Do EE allow tethering?
Actually, does anyone NOT allow it here these days?
I can’t say I’m in a massive rush to upgrade to 4G and as much as I like being an early adopter, I certainly can’t afford to spend that much every month on my phone.
My 3g may be a bit slow sometimes, but it does what I need it to so I’m just going to stick my fingers in my ears and not listen to all the cool things people get to do with their 4g connections
Yep, EE allow it. O2 don’t on my rolling iPhone SIM only contract
Yep, tethering is go. But I know what you mean about the price.
I know GiffGaff don’t on the Unlimited Internet Goodybags.
Excellent review Sam. Thanks.
As a geek myself I think I’ll sit 4G out for a couple of years, yes the extra speed would be nice but.
1) it covers my work area but not my phone area.
2) EE seem to have concerns that people streaming and downloading big files could “Cane” their network. Suggesting that as more people switch available bandwidth will degrade.
3) With current data caps even their most mind bendingly over priced £56 package may not be enough for regular streaming and downloadin and 500mb at entry level is a total joke.
Think when my contract is up I’ll review which alternate vendor can give me the best 3G contract and check how 4G is coming along again in a couple of years. When data-caps have become respectable and prices a little more realistic.
lmao EE have shit 3G, much better on Three.
Right now on Three with a GS2 I’m getting 1.5MBps and your HSPA+ on EE is as max 300KBps.
LMAOOOO
My friend is on Three with DCHSPA+ and I asked him to do a speedtest and he is getting 32mbps compared to your 4G 28mbps.
HAHAHAHA
4G EE is not.
But your connection seems to be dropping out every 10 minutes?
Nope, it’s perfect since I joined Three, it used to drop all the time under O2 though.
you do know the speed limit is more likely to do with the phone than the network been slow (at them High speeds that is you did them tests, Do them same tests in an Congested three Area and repost that comment)
who cares about 4mb speed difference, he should be happy he is even getting more than 5mb on a 3g connection on Three as well
getting 32mb out of 3g very good and rare (even rarer under Three network, but very likely he is in an Extremely light network load area standing quite close to the mast to get them speeds)
the norm for most 3g networks is around 1-4mb been the avg (DC-HSPA+ just makes them numbers twice as fast, it bonds 2 HSPA+ links),
accept 3 network the avg norm floats around 1mb sometimes 2mb (as to why i do not use Three as where i am its poor Generally speed and coverage) the deals are very good on 3 but no good if the phone does not work indoors
again it really depends on where you are in the UK or more so how far away from mast and how many are connected to the Mast you’re trying to use
(making me wish i got an DC-HSPA+ phone myself, but i only ever use Motorola RAZR Maxx range phones from now on as i like my phone to last a Full day without needing power)
Not sold on 4G at the moment. 3G coverage is good pretty much everywhere and cheap. And honestly having faster internet on my phone than I do anywhere I live seems utterly pointless if you can’t use it for serious downloading. After all its latency not speed that makes the internet “feel” faster.
Excellent review. Living in the countryside, I happen to have Crap 3G coverage. Not interested in 4G in the big cities, but my phone is up for renewal. Question is do I go for LTE compatible now in the hope of 4G countryside coverage in 6 months to a years time. I am with TMobile now. Is EE likely to ignore the 800M spectrum which I am told may solve the countryside lack of good broadband?
from the tests there one look like it was doing 1-9mb/s (3g once it switched back to HSPA+) and the other was doing 4-20mb/s (LTE)
can you please install Network Monitor Mini when your doing speed test reviews (it works in portrait and landscape mode automatic) so we can in Real time when your doing these tests see what speed really is, ( https://play.google.com/store/apps/details?id=info.kfsoft.android.TrafficIndicator )
problem with Speedtest.net its an Avg speed once HSPA+ kicked in it went a lot faster
I have the iPhone 5 and am currently with Three, my data plan is all-you-can-eat which has a fair use policy of a terabyte. I always use it as hotspot and currently use up to 30-40GB per month with no added cost. The speed I get normally caps at 15mbps which I find more than enough and when they hopefully use 4G in the future my contract entitles me to it.
I really see no need for EE’s overpriced and under delivered contracts.
Well, 3.5G+ certainly still works well on t-mobile, I had my phone set up as a hotspot overnight, set my computer to download (quite legally) all 60-70gb of x-plane using my normal virgin media connection, the router must have gone down over night and my computer re-connected to the hotspot and spent hours downloading at nearly 2 megabytes/second, tearing through about 18gb. Oopsie! I am awaiting a nasty letter from t-mobile. Thank god I opted for the unlimited data contract!
that 3g is veeery slow. what network is it??
I’m on 3 and I get 5-8Mbit on average with ping up to 75ms