Comments on: Report: The Surface’s Keyboard Cover Is Literally Coming Apart at the Seams

By: kiwishamoo

kiwishamoo — Sat, 10 Nov 2012 06:24:29 +0000

bovvered

By: kiwishamoo

kiwishamoo — Sat, 10 Nov 2012 06:22:56 +0000

No, because the article refers to the body of the cover, not the metal of the hinge. Plastic doesn’t work harden…

By: Trolly

Trolly — Sat, 10 Nov 2012 00:59:59 +0000

Jesus Christ almighty. How in hell did they spend so long on the sound it makes and not manage to do this themselves. Incredibly poor testing if they didn’t realise, and stupid of them if they did and just let it go anyway. This is fairly horrifying given how much Microsoft has riding on this product.

*BIG FACEPALM*

By: Asbhopal1

Asbhopal1 — Fri, 09 Nov 2012 22:30:34 +0000

Lmao! BOOOOM! now pipe down prozac

By: blueshock

blueshock — Fri, 09 Nov 2012 17:55:16 +0000

Yep, I’ve had this on my surface, along with the logo coming off the back of the device (the windows logo has chipped off looking pretty crappy).

Saying that, I’ve been on the phone to Microsoft and despite these being cosmetic issues, they have agreed to ship me a replacement unit free of charge.

So yea, sucks but come on, that’s good customer service to give me a replacement!

By: emmanuel.makris

emmanuel.makris — Fri, 09 Nov 2012 17:31:39 +0000

Poppycock.

From the top of my head: I just upgraded my Windows images to Win8 and it is very good indeed. MS Office is still the best Office suite out there and has been for aeons. They gave haptic game controllers to the masses. They produced, and still do, some of the best mice. Kinect. That touch screen table. Surface. Mobile stuff that even Apple used in their stores until as recently as last year. Xbox.

By: Prozac

Prozac — Fri, 09 Nov 2012 16:02:45 +0000

Okay, they were good..

Then the world moved on.

By: Indy Sidhu

Indy Sidhu — Fri, 09 Nov 2012 15:54:09 +0000

“Microsoft is incapable of making anything good.”

That’s a bit fallible. Windows XP was an excellent OS. Their Sidewinder for gaming was good too.

By: Prozac

Prozac — Fri, 09 Nov 2012 15:35:24 +0000

Knew it! Microsoft is incapable of making anything good. I’m sure they knew this problem existed. Obviously they’ve tested it. They must’ve thought “what the heck” and went and sold them anyway. Shows a lack of concern for the consumer and a lax attitude towards brand image.

By: simon.long.7509

simon.long.7509 — Fri, 09 Nov 2012 15:00:09 +0000

Mine arrived last week, and the keyboard cover did indeed start to come apart at the seams within half an hour. The problem occurs when you fold the cover around to the back of the device – this puts stress on the seam, and the covering comes untucked. You can just push it back in again with a fingernail, but it comes straight out again the next time you flip the cover round. Hard to believe that MS didn’t realise that people might actually use a tablet with the cover folded round to the back…

By: The Cold hard penis of truth

The Cold hard penis of truth — Fri, 09 Nov 2012 15:00:05 +0000

You mean work hardening of the material where movement of opening/closing would inherently work the material into a slightly different state to cause a fault right?

By: Indy Sidhu

Indy Sidhu — Fri, 09 Nov 2012 14:58:40 +0000

Yeah, from the beginning it didn’t look like the integrity of the canvas keyboard would hold up.

By: Darrell Jones

Darrell Jones — Fri, 09 Nov 2012 14:56:00 +0000

Microsoft and Apple have an agreement not to sue each other so this wouldn’t happen.

People said when this product was first shown that MS would find a way to fuck it up. I guess they were right.

By: Indy Sidhu

Indy Sidhu — Fri, 09 Nov 2012 14:50:56 +0000

Microsoft, just copy iPad Smart Covers and save yourself the hassle but lose millions in a patent lawsuit.