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Ever bought someone the wrong book, or DVD for Christmas? Or how about the wrong gadget? According to Britain’s search results, loads and loads of people just plain bought the wrong Apple product for their loved ones. That’s because everyone wanted a Nexus 7, right?
According to a new report by Experian, Apple’s ‘return’s policy’ was the most searched for of any UK retailer, causing them to speculate that it was ‘i’ confusion. I guess if you’re not exactly tech savvy, and you want to buy your favourite person a new Apple tablet, you might get confused between iPod, iPhone and iPad, maybe? Pah, who am I kidding; not even I buy that. I reckon loads of people got bought an iPad Mini when all they really wanted was a Nexus 7, or the £270 in cash of course.
Anyway, the next four most searched for returns were Argos, Debenhams, Toys R Us, and, err, Harrods. Apparently loads of people bought stuff from Harrods and the receivers weren’t exactly chuffed, or maybe they’d rather the oodles of money the stuff was worth? Yeah, that’s probably it. [Telegraph]
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If one of my relatives had bought me an Apple product, my first search would be “How to disinherit”.
Of, if from an older family member, “Flights to Switzerland”.
Or maybe it was just because they wanted a different colour or size?
*cough* spoilt brats!
Too damn right.
I doubt there are many people who would return Apple products.
Main people who would return them:
- Android Snobs
- People who got gifted the wrong item (Wifi instead of 4G // Wrong iPod etc)
- People having problems with the item
- People who got 2 Apple products
- Android Snobs
Not many general consumers would go “Ew one of those cheap nasty Apple products that doesn’t even have widgets or live wallpapers EW”
they might go “EW, don’t want one of those overpriced devices with the inferior screen. Give me the money and I’ll have a better tablet plus change.”
ha ha, i like that those who prefer the cheaper, more open product are labelled as snobs compared to those who throw fistfulls of cash at the latest apple product despite any glaring problems it may have
yes i am an android (and linux) fanboy, i like to have control over the things i buy, not be dictated to about how i will and wont use it, ive been using that complaint against windows for years and it stands even more strongly against apple. so if liking having a bit of freedom of choice and the ability to fix things if they arent to my liking then i guess im a snob as id return one if i got one, there would be no point to keeping a device i wouldnt use (especially when theyre so absurdly overpriced)
I didn’t say anywhere that all Android users are snobs, did I?
I was referring to a specific type of user. You know, an Android snob. You, for an example, are an Android snob. The average adult, who doesn’t know, or care about the difference between their android and an iPhone, is not an Android snob. See how that works?
Yeah, run along.
Or may be people just want cash? Economy isn’t great lately. Might as well cash that ipad mini in while it’s still worth something.
I would be incredibly offended if I bought someone a gift like that and they returned it for money. It cost them nothing, they’re no worse off than before I gave it to them.
If they wanted to exchange a gift because it was the wrong one, I’d get it. But to exchange something to cash in on my generousity is ridiculously rude.
If people want cash because they’re a bit strapped, they can ask for cash.
I don’t know. I am aware of two people that got Apple Christmas presents and returned them, and both don’t fall into your made up list.
The first was someone who got the latest iPad, he is a long term Apple pro user, he has got sick of Apple’s move to the consumer market and is exchanging it for a Surface Pro style machine with real beef under the hood for a mobile device – understandable really.
The 2nd person was a long term iPhone owner that got the latest iPhone 5, he is exchanging that for a top spec Android phone, as he feels it will serve him better into the future.
It isn’t a question of going ‘ew’ but telling a loved one that they just wasted £500 on something that is unsuitable for you, and that a quick exchange to a more suitable product is a sensible thing to do now rather than make do with £500 worth of tech that doesn’t quite cut it. Or do you expect them to go ‘thanks, it’s just what I wanted’, when it isn’t.
I am sure that nobody would be offended if I exchanged an expensive gift for the one I actually wanted, if it was the same cost, and they’d be positively delighted if it cost less.
“If they wanted to exchange a gift because it was the wrong one, I’d get it.”
Both kinda fall under that.
It wasn’t the wrong one, ie wifi, that sounds like a wrong model in a wide range kind of issue. It was the wrong product, they wanted a product of similar type by another manufacturer.
If my mother accidentally got me a Kindle Fire instead of Nexus 7 (something she would definitely do), I’d think that’d be classed as buying me “the wrong one”
Hardly surprising. No one was going to search on “android’s return policy”, right (not unless they were really dumb). Instead, returning an android phone they search on “[retailers] return policy”, and since there are many retailers, you wouldn’t get massive numbers for any of them. Since apple products outsell google direct products, “google’ return policy” isn’t going to get as many hits either. So now you know: we can’t infer from this data to the conclusion that iproducts were the most unwanted.
Good bit of thinking right there *applause*.
Nice to be appreciated!
I’d just sell it and get a Nexus 4, Android is so much better.
Well you could get your money back from Apple and buy a whole load of things. Money is probably pretty tight for a lot of people and if a well off relative buys you some massively overpriced gadgetry they take the shrewd option.
im LOVING seeing that people are now turning off apple, thankfully i think everyone who knows me knows well my hatred of anything with a half eaten fruit printed on it
“Everybody” on tech forums … Aka, a minority of the worlds population…
Don’t get your knickers in too much of a twist people. The Experian report was clickbait crap to make people aware of their web-analytics branch.
The number one search for “returns policy” in the UK was preceded by “Amazon”. Makes more sense right?
Number two was Argos.
Apple didn’t even register on the scale (a scale were Amazon represented 100 points, everybody else a percentage of this).
Debenhams, Toys R Us and Harrods did not figure even at 1% of Amazon’s search volume either.
Pure crap.