Google’s Chromebook Pixel is aspirational in nearly every way. It’s designed within an inch of its life, a physical specimen worthy of Rodin. Its lines are sharp, its display is crisp. And nearly every review has had the same takeaway: It’s amazing. Don’t buy it.
It’s enough to give you whiplash, or at least a decent migraine. But however absurd and contradictory a sentiment it seems, it’s actually spot on. The Chromebook Pixel is gorgeous, expensive, and worthless as anything other than the physical embodiment of an ineluctable truth: hardware isn’t just secondary now, it’s an afterthought. At best.
The Pixel’s problem, of course, is that it runs Chrome OS, a cloud-based platform that supports, outside of Google’s offerings, none of the applications you need. That, and it’s effectively useless unless you’re connected to the internet. In that sense, spending £1,049 on a Pixel is like hiring a mannequin from an escort service: it might look nice, but it’s not functional in any of the ways you’d to expect.
The Pixel is far from the first product to suffer this affliction. The BlackBerry Z10 was widely admired for its hardware, but you’d be crazy to actually buy the thing. If the Lumia 920 were an Android phone, Nokia might actually sell some of them. Being totally wonderful and mostly useless has somehow become an acceptable state of being.
Software has always driven adoption; that’s nothing new. But hardware used to at least ride shotgun. There’s a reason Jony Ive is ascendent and Scott Forstall is looking for a job. Not too long ago, how something looked mattered nearly as much as—and sometimes more than—what that thing did.
Now, though? Sony spends two hours announcing its latest console without ever actually showing the console. That’s partly because it’s not done yet, and partly—in Sony’s own words—because a console is “just a box.” Which is true! But boxes used to matter.
What the PS4 and Z10 and Lumia 920 and (especially, resoundingly) a £1,049 Chromebook all shout are that we don’t buy gadgets anymore. We buy ecosystems, keys that unlock gardens whose walls are high and fiercely guarded. A display’s pixel count is worthless if it doesn’t show us what we want. Touchscreens have made buttons obsolete; apps take precedence over build. A three-year-old iPhone beats next year’s BlackBerry.
That’s not new, but it’s truer than ever before. And it leaves innovation in the hands of a few entrenched platforms, most of whom are already set in their ways. Hardware breakthroughs are rendered useless if they come from the wrong company, back the wrong horse. Our laptops and phones and tablets become more and more commoditised until we’re all staring at the same screen, pushing the same keys.
The ChromeBook Pixel is amazing. Don’t buy it. But by all means, wish that you could.













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Yet again another person who doesn’t understand the device so the criticises it.
Your average person only uses a web browser, without internet connection they cannot use there computer.
They struggle to keep it updated and don’t understand when things go wrong, they spend £1000 on a laptop just for web browsing anyway.
This is the laptop for ordinary people who just browse the web, yes there are cheaper chromebooks but they don’t have as good specs and display.
Just because you need a computer to be able to do somethings does not mean everyone else needs there computers to do that too.
Sorry I still can’t see how the Pixel is worth over 3x more than other chromebooks on the market.
http://www.google.co.nz/intl/en/chrome/devices/chromebooks.html
My sentiments exactly, I gave my mom my old Netbook with an older version of Chrome OS on it. It took her a couple of days to get used to the idea of it, now she can’t see the reason she ever used Windows. She was actually trying to sell the idea to her colleagues who were complaining they had to fork out £50 for anti virus software.
Email, documents, web. These are the 3 things the vast majority of the non-tech user base need. These are the 3 things Chrome OS caters for in the most hassle free way you can imagine.
You pick the right tool for the job, if you are only going to be peeling potatoes, why carry around a kitchen? The rest is baggage.
So why would you buy this, at over £1000? Surely you’d just get a cheap Chromebook or a Macbook Air.
But would you buy a potato peeler that cost the same as a kitchen?
No. A proper computer has this application called a web browser.
So what you’re saying is that this exists to exploit the stupidity of those who already spend more than they need on their computer?
That average user you mentioned wouldn’t know what Google Docs is either.
It may be aimed at users who just use computers for browsing and the likes but this is Gizmodo and this article is aimed at more techy people
Same reason why when you visit Jersey you see Ferraris despite the island having a 40mph blanket speed limit. Do they need 5 seats? Do they need it to move pianos? They want to get from A to B in as much style as possible and price is irrelevant.
Sometimes logic doesn’t need to be prevalent… Just enjoy it’s beauty and kahunas!
Good comparison with Jersey! Went there recently and hired a fiesta as it was cheaper than taking the car. Sure it was parked next to an Aston Martin at the hotel but it got around the island and was alot easier to park.
My view, if it was around the £550 mark, they’d get a lot more customers. At £1000 the client base are already shiny mac users.
Yes, ecosystems are important, always have been (look at windows hegemony lasting even to today) but I would argue that to encourage people to change you can win with nice hardware;
People bought into Apple’s Mac range because they were beautiful, different and the hardware just worked (no messing with drivers etc.)- they didn’t go ‘ZOMG this ecosystem is amazing, there are so much less features and nothing I want to use is supported!’
People loved the iPhone pre its apps advantage because the hardware was beautiful.
People are more excited by the Surface than any Windows product before it because the hardware is beautiful and desirable (lesser are they exited about windows 8 but that may change).
You get my point yet?
Google are making nice hardware because they want people to change, and to DESIRE this change.
Until people stop being interested in new hardware, when new hardware stops enabling new features, until sites like this stop posting reviews of hardware with scores and arguments about why one is better than the other device (yes, even In the same ecosystem!!) well then, your entire argument is invalid!
Ecosystems grow with adoption, and sexy hardware is the best way to drive adoption. Period. Google (and MS) know what they are doing with their new hardware plans. Apple, well, they’ve known all along.
I definitely don’t think that the Lumia 920 comment is far. How is it utterly useless? You complain about buying into ecosystems, yet that’s exactly what you’re doing by disregarding Windows Phone and suggesting the device run Android.
He’s not complaining about buying ecosystems, he’s just pointing out the changing trend of people caring more about software than hardware.
agree, article is not really about the devices, but how we treat them now
Guess I didn’t take it as that. Perhaps we need more hardware innovation to make it count again, as there’s really not a great deal of difference between a lot of devices
That’s another one of the article’s points – the ecosystems encourage a build up of similar devices. If we, as consumers, took more interest in novelty devices, then maybe people would design more. Agree with you completely.
the point about using a computer for just the web is all very good
but you have missed a big point here, people always want to do more on their computers as they get better at using them
my 72yr old mom started using a laptop 2 years ago, and goes onto the internet a lot, so in principle this is ideal, barring the price
however recently she says she wants to mess with pictures (yes i know you can do this online) but the point is, as people get comfortable using a device, they want more from it, its only natural
and FFS 32 and 64GB are never ever ever ever enough for a laptop so manufacturers stop it now
1TB of Google Drive, I know it’s not the same but there you go.
I want local storage, i use dropbox and some google drive, but I want my stuff here accessible whenever I want it
I just don’t trust anyone else with my photos and porn
USB Stick
, I know what you mean, but the whole point of Chromebooks are for Cloud type shit.
Can the Chromebook even play videos that are on local storage? I’m guessing they can but I wouldn’t be surprised if you need a connection to play a video through the browser.
I remember reading an interview in wired in the same vain, “software will consume hardware” to the point where you treat a tablet like a notepad
The hardware looks lush, how can you even say it came last? Also people quibbling about price are forgetting that this is an engineering exercise, and that’s why they kinda went all out on the enclosure. Does look lovely.
quick question
what is more important to you
Function or
Form
Form.
To a degree. Android may be a more competent OS, but I’ll always buy iPhones and iPads because Apple’s devices are so much more beautiful pieces of design than anything else out there, and iOS does what I need it to.
Neither, they are intertwined. Modernist design and its exponents, like Rams, decree that functionality is the form. Get that right and you will create a beautiful object.
Its too expensive thats for sure, but the device is perfect for what the majority of people use their computer for. Surfing the web, Facebook, email, twitter etc.
I bought my mum who is not techie in the slightest and approaching her 70s a Chromebook and she loves it. No tech support questions to me, just surfing the net and she has got so much from it. A full blown computer is simply not needed for most people.
Very true, my mum has a Kindle Fire and that does all the computing she needs – internet, ebooks, temple run and angry birds (not necessarily in that order).
It looks great but if it can’t run the adobe suite and programs like pro tools it’s a no go for casual creatives like me.
What everyone seems to be overlooking is the included 1TB of Google Drive for 3 years. If you were going to purchase that level of cloud storage anyway, what Google are saying is … pay for it up front and you will get a FREE beautiful machine for FREE. The cost of 1TB of Google cloud storage for 3 years is:
1,799.64 USD = 1,186.77 GBP
So again … pay for your storage up front, get a FREE laptop. How is this not good value?
Jeeeeeeeeeeeeez…..
Not only can you install another OS you can dual boot it.
You might struggle with just 32GB of SSD though.
Agreed. But, once someone does a teardown it’ll become apparent whether the SSD is glued in and surrounded by little glass vials of VX gas to prevent you upgrading it. Then it may just become a non issue.
Ahh, I see now, I need to ‘upgrade’ the computer I spent over £1000 as soon as I buy it. It all makes sense now!
Oh yeah, don’t get me wrong, it’s bloody expensive and I can’t afford one. Sadly.
But, arguing that expense is a reason not to buy is stupid. BMWs are expensive and do the same job as a Ford. Doesn’t stop people buying them, or BMW making them.
The articles are beginning to make the pixel sound like it is a solid chunk of aluminium with zero function past existing. This isn’t true.
My original point is that there *are* ways around the reported ‘problems’ – well, other than expense.
Obvious reply: people who buy BMWs *are* stupid.
Actually, I don’t believe that. They are people doing a stupid thing.
BMW’s hold their value of course. Laptops don’t. I drive a Honda for the record (which also hold their value pretty well)
Good choice!
But, most people don’t buy laptops because they hold value.
I imagine that there will be people who pick this up for status. Be it Google loving geek or design guru. If £1k was disposable income for me I would get one as a 2nd laptop, just to show the thing off. Just like I have a nice belt rather than string.
But I think we all know Google are making a point. It would be a much clearer point if Chrome OS and Android were merged, or if Chrome offered Android app support. And if the point was £400 and not a grand.