Poor old Colin Marsh blew £470 on an iPad from Tesco as a treat for his two daughters, and was understandably disappointed when he got it home and discovered the box was filled with three lumps of clay instead. That's even less useful than a BlackBerry PlayBook.
To make matters worse, Tesco didn't believe him when he returned it to complain and accused him of trying to scam the store. The police were called and investigations launched, before the iPad in question was discovered 200 miles away in Wales. Colin spent a few hours in a cell, but hasn't been charged with anything, and is quite annoyed that Tesco hasn't apologised to him directly for the bizarre stock switch, saying: "You just can't treat people like that. It's absolutely disgusting. I've not even had so much as an apology from Tesco. It's disgraceful."
Tesco has sort of apologised, though, saying: "We were very disappointed to learn that the product we sold to Mr Marsh had been tampered with. We would of course never knowingly have sold it to Mr Marsh and we apologise sincerely for the problems this has caused him."
This is the sort of PR crisis that can only be solved by at least £50 worth of gift vouchers heading in a man's direction, so get your wallet out, Tesco. [Telegraph]