Mum Called "PATHETIC" in SMS by Orange Staff Over Bill Dispute

By Gary Cutlack on at

23-year-old mum Emma Townsend has complained to mobile network Orange, after receiving a bizarre and abusive text message from one of its staff when a dispute over an unpaid bill turned nasty. The message read: "You are so pathetic you can't pay your bill and you blame it other people. You are sooo PATHETIC." Orange has said it's sorry. [Metro]