Has Your Three Contract Doubled in Price? Here's What You Need to Know

By Aatif Sulleyman on at

The mobile industry really does suck at times. Despite positioning itself as a defender of the people of sorts, Three has pulled the rug from under many of its customers’ feet, giving them 30 days to either switch from a £17 a month contract to a £30 a month tariff, or find an alternate plan. The mobile operator stopped offering its admittedly fantastic £17 deal back in 2014, but thousands of customers are believed to be still on the tariff, which offers unlimited data and calls. It was a brilliant deal and, quite simply, Three regrets making it so affordable.

As of February 26th, that plan will be history. Several other ‘legacy’ tariffs are going the same way, with customers also reporting changes to their £13 per month, £17 per month and £19 per month contracts. So how will you know if you’ve been affected? Three’s getting in touch with customers via post and text message, so the vast majority of customers should already be nice and in-the-know and pissed off. It really doesn’t help that the company’s messages are irritatingly cheery.

 

If you haven’t heard from Three, but still think you’ve fallen into the trap of misery, you can call the company on 0800 358 4836 between 8am and 8pm during the week, or from 9am to 6pm on the weekend. For those of you who'd struggle to cope with monthly £30 payments but want to stick with Three, you do have options. Three’s got shitloads of different SIM-only plans available online, ranging from £8 a month to £33 a month. We’ve scanned the site and cut out anything offering less than 12GB of data. Here’s what you’re left with:

It's not all bad, but nothing compares to the tariff that's just been buried. If, like Shania Twain, you're not especially impressed and want to cut all ties, take a look at our breakdown of the UK's best mobile network deals, from the likes of EE, Vodafone, O2 and all of the other big players. If you manage to find something you like elsewhere, here's how to cancel your Three contract.


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