TfL Apologises For Botched Disability Access Signs on Elizabeth Line Map

By Gary Cutlack on at

The new Crossrail map that was introduced alongside the renaming of London's new tube to the Elizabeth line has already been picked apart by observant travellers, who've noticed that Transport for London has got the disability access signs completely wrong.

The problem is with the key that explains the shading that indicates step-free wheelchair access at each of the stations, with the Elizabeth line's annotations seemingly reversing the system used to show accessibility levels across the existing network. The map's key says blue circle stations are only good for partial access -- the opposite of what this means elsewhere.

But it was a mistake that went live according to TfL, with Crossrail operations director Howard Smith explaining: "This was an error in an early version of the map and has now been corrected. The whole line will be accessible for customers with lifts at all stations and manual boarding ramps at stations that require them. We apologise for any confusion but would like to reassure customers that all maps and customer information will be correct for when the Elizabeth line opens in December 2018." [Standard via Independent]


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