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EE TV Rolls Back Software Update After Users Report Problems

By James O Malley on at

One of the best things about having gadgets that connect to the internet is that software can be regularly updated.

Though that said, one of the worst things bout having gadgets that connect to the internet is that software can be regularly updated.

While getting new features is always welcome, there's also a danger that software updates can introduce bugs or unintended consequences, as EE has found out during its recent release of an upgrade for its EE TV box and accompanying mobile app.

According to Cool Smartphone when the latest set of updates rolled out, only some users got the update on their box - meaning that when their phone app updated, it was unable to communicate with the box properly. Apparently going into the mobile app, if it detected an older box the app would freeze.

As you might imagine, users were pretty furious, and as a consequence EE has since pulled the update and rolled back all boxes to the older software. It says that it will be reissuing the update after fixing the problems in the next few weeks.

The new update sounds as though it will be worth waiting for too: The big new feature is called "Recordings to Go" which will let users download shows to their phone or tablet to watch while mobile from the second their recording has finished - and the feature will work on all free to air content. It will now also let you manage your recordings on the go from your phone too - so you can set something to record even if you're out and are otherwise going to miss it. [Cool Smartphone]

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