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BT Broadband and Plusnet Down in Various Parts of the UK

By Aatif Sulleyman on at

Update: 12.20 BST: BT says the issue has now been fixed and services have been restored.

BT has confirmed that it’s experiencing problems with its broadband service this morning. Customers across the UK appear to be unable to get online, with the company currently working on a fix.

"We’re sorry that some BT and Plusnet customers have been experiencing problems accessing some internet services this morning," said a spokesperson when we got in touch with BT earlier. "This is affecting around 10 per cent of internet usage and has been caused by power issues at one of our internet connection partners’ sites in London. Services are now being restored, and engineers are working to fix the problems for the remaining customers that are affected."

The company's service status page shows that customers in England, Scotland, Wales and Northern Ireland are all affected.

BT's Plusnet service is also down.

Surely a valid enough excuse for abandoning the office and heading to your local park.

We'll update this story as more comes in.