News broke yesterday that Uber is set to launch a self-driving car fleet later this month. It’s a big move for both the driverless car landscape and for Uber, which has been testing out autonomous cars for some time now.
But while these new-fangled innovations may be exciting, they’re not going to solve all of Uber’s problems. And as anyone who has used Uber — myself included — can attest, a lot can go wrong after you hit the request button.
Have you been charged an exorbitant amount of money for what seemed like a normal ride? Post a screenshot! Have you dealt with an Uber rep who wouldn’t help you properly? Call them out! Share your story with the class! This isn’t limited to passengers, either — if you’re an Uber driver who had a nightmare drunk passenger, we want to hear about that, too.