Potential new signer-uppers to Sky's Fibre Max superfast broadband product have a nice little carrot dangling in front of them today, as the ISP part of the broadcaster is now guaranteeing a minimum connection speed for joiners.
The small print explains that anyone signing up to a Fibre Max product that doesn't hit a speed of 55Mb within the first month of connection is in money back territory, with the network agreeing to refund setup costs and return any spend on the broadband, line rental and its Talk calling bundle elements. Customers will also be able to bin the entire contract in a sulk with no termination fees if it's really life-alteringly slow, or move down to a cheaper but slower Sky bundle, if that fits the line better.
Proof will be required in the form of a speedtest carried out by Sky's own broadband checker, accessed through the customer portal.
More ISPs Posts:
If the lovely old ISPs pass on the wholesale cuts, of course.
ISPs not exactly against the idea of a block, seeing as they sell football and could do without the masses of traffic the streams generate.
EE and Plusnet brands get a kicking too.
Only the ones in London, though *high-fives regional people*