Apple Says Face ID Demo Fail is a Feature so Please Stop Laughing Now

By Gary Cutlack on at

Apple's amazing failure to get the iPhone X's Face ID to unlock a device on stage at its big exciting reveal is all fine, says Apple, as it shows it was working like it was supposed to.

The excuse, extracted by Yahoo's news portal, goes like this: "People were handling the device for stage demo ahead of time and didn't realize Face ID was trying to authenticate their face. After failing a number of times, because they weren’t Craig, the iPhone did what it was designed to do, which was to require his passcode. Face ID worked as it was designed to."

So it was trying to ID the awed faces of all the Apple yes men, and therefore locked out the big man in his big moment. Which is a shame, as we were hoping it might just be rubbish and annoying. Although there's still hope it could be. [Yahoo News via BBC]


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