Northern Rail Passengers Will Get Compensation for the Trainwreck 'Service' They've Been Getting

By Tom Pritchard on at

It's no secret that the British train system is a garbage system filled with garbage trains, but the issues surrounding the Northern franchise have been taking things way beyond what people will actually put up with. The good news is that officials are about to sign off on a compensation package for the people worst affected by the chaos. No word on whether the service will get better, though.

The Department of Transport is due to meet with Transport for North today, in order to agree on an initial package that will offer compensation to season ticket holders in the areas worst affected by the upheaval caused by timetable changes. That also includes TransPennine passengers affected by the disarray, not just the people travelling with Northern. The agreement include:

  • Season tickets holders in the worst affected areas (before and after the timetable change), with compensation covering the costs of up to four weeks of travel
  • Season ticket holders in other affected areas affected since the 20th May timetable change, with compensation covering the costs of one week of travel.
  • Marketing funding for campaigns promoting areas where tourism has been affected as a result of the disruption - including the Lake District and Blackpool

TfN has also called for compensation for passengers who are not season ticket holders, but the initial agreement is expected to roll out by 9th July, once signed off by the Board of the Rail North partnership.

While the money is set to be delivered to passengers by the rail franchises in question, Transport Minister Jo Johnson confirmed that the money will be coming from Network Rail - whose delayed work on electrifying Manchester lines has taken some of the blame for the turmoil. It's unclear how much money has been set aside, however, and how many passengers are eligible. Here's just hoping that it's not just DfT 'throwing a sop' to try and get people to shut up about theĀ  havoc for more than five minutes. [Manchester Evening News]