Virgin Media has made the rather enormous error of sending out a bill to a dead man, also cheekily adding a £10 late payment fee. Why not turn up at the funeral and prise the rings off his fingers to pay for his TV debts, you cold-hearted automatons? Read More >>
Featured comment by armhed:
"Funny you should say that. I did have a bill they tried to overcharge me for three months and it took about 2 hours and 3 phone calls to sort out. The..." More »
A supposedly "faulty" iPhone landed a man in severe financial trouble, after the phone racked up an astonishing £19k data bill -- and network Orange tried to take the money from the bloke's account. Read More >>
Featured comment by jibberjabba:
"www.moneyclaim.gov.uk
I've not used it myself, just heard about it. Do let us know how you get on if you choose to proceed with this route." More »
Network O2 has decided it's time to start whacking up its monthly contract costs, with the UK mobile provider adding 3.2 per cent to all monthly tariffs from next February. Regardless of what you signed up for. Read More >>
Featured comment by slimjim.dj:
"I get what youre saying and you have a point, but we still signed and agreed the bit which says they can do what the f*ck you want.." More »
Painter and decorator Chris Wilson got a bit of a shock when he came to pay his latest mobile bill, with the kind lady from Orange giving him advance warning something bad was about to happen -- then asking for £6,875 to settle his monthly bill. Read More >>
After receiving loads of complaints following a series of mid-contract price rise outrages, regulator Ofcom is said to be looking at the practise of networks including "price variation clauses" in their contracts which let them take more money off us whenever they like. Read More >>
Featured comment by spank86:
"I think I should be allowed to do it too, In fact I'm going to ring vodafone now and tell them that from christmas I'm only going to be paying them £..." More »
You may be at a point in your life where splitting the bill comes off as tacky, but everybody's been in that position where it's totally necessary. For those times, like when you're a poor, struggling student, the Go Dutch Bill would come in super handy -- if it actually existed. Read More >>
The UK's regulator of communications wants to simplify the minefield that is mobile phone calling fees, amending the rules so that calls to 0800 numbers are free from mobile phones as well as land lines. Read More >>
Featured comment by Ballboy:
"Welcome news, but don't hold your breath. Ocfcom are going to make a decision on it in 2013! It will then take the mobile operators' a year or two to ..." More »
Following in the footsteps of its Everything Everywhere partner, we shouldn’t be surprised to find T-Mobile’s jacking up its prices too, and again, you can’t get out of your contract because of it either. Read More >>
If you want to know the time, don't bother asking a policeman any more. Figures released by London's Met Police show that officers built up £35,000 in phone bills simply from calling the speaking clock service to find out if it's dinner time yet. Read More >>
A glitch in the way an energy company computes bills resulted in a shock for one poor lady, who was greeted by an automatically generated demand for an extra £13,230.55. Read More >>
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