Miserable Work Commuters Blamed for Disastrous Rail Satisfaction Survey

Over half of the UK's rail franchises scored dismal customer satisfaction scores in a recent survey, with contentment levels at under 50 per cent on 11 of our 19 rail networks -- and one rail company having the audacity to suggest it's because trains take us to work and we hate working. Hence the misery. Nothing to do with being endlessly ripped off, then? Read More >>

BT Becomes the Most Complained About Broadcaster, Thanks to Broken BT Sport Launch

The arrival of BT Sport and all the hassle it brought with it saw complaints about BT's TV services more than double, as the phone giant made a bit of a mess of its transition to sports broadcaster. Read More >>

Ad Standards Rules Fairy Liquid *Does* Last Twice as Long as Other Brands

One of our longest-running advertising slogans was put in the spotlight recently, thanks to corporate giants Unilever and Procter & Gamble battling over claims regarding the popular soapy liquid's endurance. Read More >>

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The Hilarious Real Life Version of YouTube's Complaints Department

A follow up to last year's very funny YouTube Complaints Department, this year's version is just as funny and just as timely with digs about Felix Baumgartner, your favourite YouTube videos and how YouTube only fixed that views bug to show 301+ and not just 301. Heh. Like last year's, the video is made by Barely Political. [Barely Political] Read More >>

Bug- "Fixing" SimCity Update Bursts Your City's Poop-Pipes

As if SimCity players haven't had enough of putting up with EA's always-on DRM nightmare of a game, there's now a new form of excrement to deal with thanks to a bug that breaks the city's sewers and introduces many more problems than it's supposed to fix. Read More >>

Microsoft Consortium Complains About Anti-Competitive Android "Trojan Horse"

A group of tech and search firms led by Microsoft has lodged a complaint with the EU regarding Google's "predatory" distribution of Android, claiming the free OS is disrupting the market and making it harder for others to compete. Read More >>

Sim City-Sufferers Earn Themselves a Free Game and More Apologies

Those who've spent the last few days trying, failing and trying again to play the new Sim City on PC are about to be rewarded for their patience, with publisher EA dishing out an unspecified free PC game as consolation. Read More >>

Sim City Temporarily Pulled From Amazon US Amid DRM-Fueled One-Star Review Rampage

There's an almighty fuss surrounding EA's newly launched Sim City update, with the PC game's always-on internet requirement leading to delays and queues when trying to connect to a server to play the thing -- and causing Amazon US to temporarily suspend sales as users vent their one-star fury. Read More >>

EE's Having Issues Actually Setting Up New Customers on Its "Rush Job" 4G Network

The network itself might be solid, and awesome if you're loaded, but its backend accounts system that handles new customers and sending out 4G SIMs has been having serious "teething problems". It looks like EE's rush to get 4G out there as quickly as possible has caused some major headaches for new customers and the network alike. Read More >>

Idiots Ask Ad Standards Body if "Forever" Actually Means "Forever"

A T-Mobile advert claiming to offer users "unlimited free texts forever" has been investigated by the Advertising Standards Authority, after two people queried the existential issue of whether something can really be proven to last "forever." Read More >>

Ofcom Investigating Recent UK Mobile Contract Price Rises

After receiving loads of complaints following a series of mid-contract price rise outrages, regulator Ofcom is said to be looking at the practise of networks including "price variation clauses" in their contracts which let them take more money off us whenever they like. Read More >>

Big Baby BT Complains About Virgin Media's "Buffering" Claims

The staff of the Advertising Standards Authority have again had to adjudicate on another childish battle between the ISPs, with the latest spat seeing BT complain about Virgin Media's use of the phrase "say bye-bye to buffering." Read More >>

O2 Could Skip Legal Trouble For Massive Blackout

O2 sure has had a fun few days, with up to a third of customers being hit with the blackout and many customers have lobbed complaints at them, but it seems like the network provider could escape legal trouble completely due to a couple of carefully written statements in the terms of service. Read More >>

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Watch This: YouTube Complaints Department IRL

Sketch comest and song parody group Barely Political made this IRL video version of the YouTube Complaints Department. It's appropriately annoying, given the topic, and also pretty funny. Read More >>

Jazz Station Accidentally Broadcast Five Minutes of Porn Noises

Listeners of Jazz FM DJ Mike Vitti's Funky Sensation show got a much funkier sensation than they were expecting, after he accidentally treated them to five minutes of sex grunts during the show. Not James Brown, but actual sex. Read More >>

O2 Joins Vodafone at the Everything Everywhere 4G Complaint Party (Updated)

It was kind of inevitable that the other networks were going to balk at the idea of letting the super-network Everything Everywhere trade some of its masses of 3G spectrum for 4G, but now O2’s officially thrown its toys out of the pram too. Read More >>


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