rumours
"Android Silver" Scheme May be Google's Network-Assisted Genius Bar Clone

Online rumours claim Google is planning some sort of premium owner experience for future Android phone buyers, with the Android Silver scheme said to encourage networks to babysit owners of phones, guarantee the latest version of Android and show them how to buy stuff through Google Play. Read More >>

apple
What It's Like to Work the Apple Store Front Lines on iPhone Day

What, if anything, would you stand in line for all night? Front row tickets to your favourite band? A cameo on your favourite show? A spot for your child in that better school? Read More >>

apple
Chinese Scalpers Created a Black Market for Genius Bar Appointments

The Apple Store is a hectic place in China, so hectic that if you try to go in for a repair without an appointment, you can expect to wait all day. No big deal. This is what the black market for Genius Bar appointments is for. Read More >>

apple
Apple Might Replace Your Broken iPhone 4 with an iPhone 4S

If you bring your broken black iPhone 4 to the Apple Store, you might get a fresh iPhone 4S as your replacement phone. What?! Yep, because of supply constraints, many Apple Stores don't have any black iPhone 4 units (16GB/32GB) in stock so they have been instructed by Apple to give customers an iPhone 4S instead. Read More >>

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