I'm not sure why, but Natwest and RBS aren't exactly doing a stand-up job of, well, standing up. Both banks had their cards, cash machines, online, and phone banking go tits-up last night. Apparently loads of people had their cards swallowed by ATMs and everything, but did you even notice? Read More >>
Featured comment by Mack:
"Nope - use HSBC, not owned by the government, very few issues and good at sorting them when there are. Never heard anyone say anything positive about ..." More »
One step forward, two steps back. NatWest has, seemingly, had to pull its app that allowed you to get cash out of a cash machine without needing a debit card. It seems fraudsters could hijack the app and rinse people's bank accounts for cash without them knowing a thing about it. Read More >>
TouchPay is a new system of managing NFC payments, designed for iPhone 4 and 4S users who don't mind the social stigma that comes from having a pretty shameful plastic case known as the iCarte covering their fancy telephones. Read More >>
Oh dear, it looks like it's really not a good time to be a Natwest or Nationwide customer. After the debacle Natwest had last month, its debit cards and online banking are borked again, while Nationwide saw over 700,000 people hit with bank account-emptying duplicate payments. Read More >>
Featured comment by Jon D:
"My online banking is working fine. I couldn't get in for the last week, but that was my fault because I messed up entering my "super secure password" ..." More »
When you're thinking up a Twitter name for yourself, it's probably best not to pick a company name. It's not because said company will come after you, but it's users might when things go tits up. Read More >>
The complete crash of RBS and Natwest's payment system for four days last week was caused by a glitch in an automated batch processing tool, which is a rather mundane explanation for the banks' complete failure to register payments last week. Read More >>
Featured comment by Taf:
"Niether will I if I choose to change Jobs... My bonus goes with job.
Whats wrong with rewarding performance, sharing profit etc....
I agree bad per..." More »
The "helpful bank" is having issues. Legions of its customers have been reporting problems; from debit cards to online banking, it looks like everything is screwed. Read More >>
The phone looks set to claim another victim -- the humble bank card seems on the way out, thanks to RBS, Natwest and NCR. You can now request up to £100 using just your phone and an ATM, perfect for emergency beer money. Read More >>
Featured comment by madkub:
"App is only on Android at the moment, coming to Iphone soon apparently.. But here's the real kicker, It's only available to RBS Scotland customers.. L..." More »
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