Your Orange Phone Buggered? It's Not Just You, It's the Network (Update)

By Sam Gibbs on at

Reports are coming in that Orange’s 3G network is down meaning customers are getting intermittent service at best, with some users totally cut off from all data, texts and even phone calls.

To confuse the issue just a tad, those Orange customers who roam onto T-mobile as part of Everything Everywhere’s merged network suddenly get 3G back – it’s just Orange’s part of the network that’s seemingly borked.

Orange has admitted some users have lost data connectivity, but that the network is struggling to find out why; how many people are affected, and in what areas. It could be that the network is offline countrywide. We’ve seen it in central London, but let us know in the comments if you’re Orange phone has crapped out on you and where abouts.

Image credit: Angry from Shutterstock

Update: Orange released a statement to TechRadar:

"We can confirm that our mobile data network is now fully restored. The issue stemmed from a configuration change made earlier this afternoon.

"Orange customers who had an existing data session did not lose their connection and were able to continue as normal but a small number experienced issues in making new connections.

"We would like to apologise to customers who have experienced problems with their data services".

So there you have it -- a buggered configuration change was the cause, but it should be all A-OK now. Shout out in the comments if you're still having issues.