9to5 Mac has received what appears to be a leaked confidential AppleCare document Apple acknowledges that they are investigating reports of Wi-Fi issues with the new iPad. And that repair centres and Apple stores should replace the 3rd generation units if they exhibit specific symptoms.
In the United States, contact centers and retail stores should capture iPad (3rd generation) Wi-Fi only devices if they exhibit any issue related to Wi-Fi.
Symptoms can include, but are not limited to:
- Intermittent connectivity
- Slow Wi-Fi speeds
- Wi-Fi network not seen
Now this doesn't necessarily mean that Apple has found the cause of the problem. Or that the replacement iPad units being swapped for defective ones include a Wi-Fi fix of any kind -- and anywhere outside of the States, at that. It more sounds like as part of its investigation Apple is trying to collect new iPad units demonstrating the problem so that they can get to the bottom of what's causing the Wi-Fi woes. [9to5 Mac]