The Guys That Do Customer Support For Twitter, Tumblr and Pinterest Just Got Hacked

By Chris Mills on at

Meet Zendesk. Chances are, you've never heard of it -- that's ok, it just provides support for some of the biggest tech companies going, including Twitter, Tumblr, Pinterest, Vodafone and Disney. And, in what seems like the latest spate of the hack-happy February we're going through, some anonymous hackers have had their dasterdly ways with Zendesk, nicking details relating to some of its big-name customers in the process.

The three affected are Twitter, Tumblr and Pinterest. In a blog post yesterday, Zendesk revealed that they'd been hacked, and email addresses and subject lines relating to Twitter, Tumblr and Pinterest had been nicked:

Our ongoing investigation indicates that the hacker had access to the support information that three of our customers store on our system. We believe that the hacker downloaded email addresses of users who contacted those three customers for support, as well as support email subject lines.

They've since patched the vulnerability, but, y'know, bolting the stable door after the horse and all that. Email data isn't the worst thing ever to be stolen, but as has been proved before, a lot of damage can be done with an email address and a social media account. Thankfully, it seems that only a small number of users have been affected -- all three of the affected companies have already reached out to anyone who got hacked. Still, if you've sent an email to Twitter support recently, might be worth changing your password to something nice and secure.

It's been a sad month for cybersecurity -- if we count this, the only social media site that hasn't been hacked this month is actually Google+ (though there's still a few days left in February). It's not certain if all this is the work of one person (or government), or just a supergalactic coincidence, but who/whatever is behind this is clearly quite good at their job. [The Next Web]

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