We're getting reports that EE's suffering a data outage across the country, with customers on the 4G EE network (not T-mobile or Orange for now), being hit with no data access. Is this happening to you?
The reports indicate it's just data for now, but information on what and where is scarce. A quick look at the EE community sees quite a few complaining about a lack of data, with more posting every minute. Our EE phones in the office are currently working fine, but given that the allocation of users isn't usually catalogued by geographic location, it could be that two EE users sitting next to each other will have a different experience.
We've reached out to EE to get some clarification on what's happened, but it seems like it's something specifically to do with the data network rather than a total outage. Not great when your biggest selling point is data, though. We'll update when we know more.
Image credit: No signal from Shutterstock
Update: EE's acknowledged the issue and has all hands on deck to fix it. Hopefully it'll all be tidied up soon.
Sorry about the intermittent problems with data on 4GEE today – we’re working hard to get superfast speeds back up for everyone right now
— EE (@EE) May 20, 2013
Update 2: According to an EE spokesperson, things are all fixed now, but if you're still experiencing data issues, reboot your phone. If that doesn't work, complain bitterly, because at least it'll make you feel better.