Virgin Media Subscribers Face Christmas Internet Blackouts

By Gary Cutlack on at

Some Virgin Media broadband customers in parts of south west London have been told to expect a particularly flaky service until well into the new year, as a network crunch leading to massively reduced connection speeds won't be resolved until the middle of January.

Telling the Daily Star that the problems won't be fixed until January 18, a buffering Virgin Media spokesperson said: "We are aware of an issue affecting some customers' broadband services... and are working hard to resolve it as quickly as possible. We apologise to customers for any inconvenience experienced."

The paper says some Virgin customers are seeing their internet go completely "offline" every evening, which seems a little extreme and, if true, will ruin the Christmases of many, seeing as what Christmas is all about these days is sitting comatose with a Wi-Fi device in front of your face to mask the horrors of the room. [Daily Star]

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