OnePlus 7 Pro owners have been reporting instances of their phones shutting down, but happily, it's not a hardware issue and OnePlus is on the case.
Complaints started popping up in a forum on company's official site, exacerbated by the fact that a regular reboot attempt did bugger all to get the handset going again. Users can revive their smartphones by holding down the power and volume buttons at the same time instead.
It was only last week that OnePlus 7 Pro owners were left baffled at the weird messages they were receiving that had some of them worrying about a potential hack, but it was just a scuppered internal test.
This latest snafu is something that OnePlus is also aware of, and it'll be "issuing an update to address it.” Forum user pappschlumpf has already seemingly cracked the case, explaining that the OnePlus 7 Pro's kernal code is to blame.
The good news here is that it's not hardware related, so just sit tight and wait for the update I guess. [Android Police]