Samsung Galaxy S10 Loses Banking Apps Over Fingerprint Scanner Bug

By Shabana Arif on at

Following the discovery of the Galaxy S10's fingerprint scanner bug, a couple of banks have removed their apps from the device due to security concerns.

NatWest and RBS have both removed their apps from Google Play Store for Samsung Galaxy S10 users, after it was revealed that the fingerprint scanner on the smartphone can be fooled by a screen protector.

"We've removed the app from the Play Store for customers with Samsung S10 devices," tweeted NatWest. "This is due to reports that there are security concerns regarding these devices. We hope to have our app available again shortly once the issue has been resolved."

NatWest's sister bank, RBS, has also followed suit, while Nationwide has simply removed the fingerprint log in facility. A reddit thread is currently filling up with updates about banking apps that are cutting off the S10 or, at the least, warning customers about upping their security.

"We have been in direct contact with customers who may be affected by the potential Samsung security issue, and have recommended that they disable their phone's fingerprint authentication until a fix is confirmed and they've updated their device," said a spokeswoman for HSBC UK.

Commenting on the bug last week, Samsung told owners of the Galaxy S10, S10+, S10+ 5G, Note 10, and Note 10+ to stop using any third party silicon screen protectors, delete all information relating to the registered fingerprint, and re-register it.

A fix for the bug has apparently rolled out in South Korea, with more regions to follow. [BBC News]